TalkverseSupport
Updated: 9 November 2026 · Version 1
Find help with learning, sign-in and your data.
1. Contact
Planned contact: support@talkverse.app — pending confirmation by Hoang; this is not yet a verified support channel. This page will be updated when contact is available. Do not send passwords, sign-in codes or sensitive recordings.
When reporting a problem, include the app version, device, steps and error text. Hide personal information in screenshots.
2. Frequently asked questions
How do I start?
Once released, sign in using an available method, choose a goal and a topic. An account is required; the App Store link is still pending.
Does it cost anything?
Version 1 is free and has no in-app purchases.
Does it use AI?
AI conversations and scoring are disabled in version 1. Speaking practice uses on-device recognition when supported; you can select a sentence instead.
Can I learn offline?
Downloaded packs can be used offline. Sign-in, new downloads, account deletion and synchronization require internet. Keep the app and reconnect to send pending learning events.
What if the microphone does not work?
Check microphone permission in iPhone Settings. On-device recognition also depends on device and language support; use sentence choices if unavailable. Reading stories and playing games do not require microphone access.
How do I export or delete data?
Go to Profile › Settings › Account & data. Export includes data currently on the device only. Read the deletion guide before deleting.
Can children use it?
Version 1 is intended for adults, not children under 13. Child features are not available.
3. Devices
Version 1 targets iPhone. Refer to the App Store listing for system requirements when available. Android availability has not been announced.