Delete account and data

1. Delete in the app

1. Sign in to the Talkverse account you want to delete and connect to the internet.
2. Open Profile › Settings (gear icon) › Account & data (Tài khoản & dữ liệu).
3. Choose “Delete account” (Xóa tài khoản), read the notice, enter XÓA, then choose “Delete permanently” (Xóa vĩnh viễn).
4. Wait for confirmation. If an error appears, keep the internet connection and try again; a failed request is not completed deletion.

Successful deletion cannot be undone. Export any data you need first.

2. Without the app or account access

This website has no sign-in or online deletion feature. You can reinstall the app, sign in using your original method and follow the steps above. The manual request channel is pending confirmation and has no promised processing deadline.

Planned contact: support@talkverse.app — pending confirmation by Hoang; this is not yet a verified support channel. This page will be updated when contact is available. Do not send passwords, sign-in codes or sensitive recordings.

3. What is deleted

Account deletion covers the account, profiles, progress, attempts, saved items, review schedule, learning evidence and server recordings. The app clears account data on this device and signs out. Other devices need to reconnect to receive the updated account status.

4. Copies outside the app

Talkverse cannot recall files you exported or shared elsewhere. Delete those copies yourself if needed. Uninstalling or signing out does not replace account deletion. Aggregated non-identifying operational statistics may remain.

5. Delete only recordings or export data

In Account & data, “Delete all recordings” removes recordings and transcripts while retaining learning progress. “Export learning data” produces JSON from data currently on the device, not all server data. See Privacy.